Service & support

  • Claims handling

    Due to the constant raising bar in Danfoss quality and technological creativity, claims are handled locally. 

    To achieve such breakthroughs we work with the best suppliers. We maintain world class standards on quality management. We go beyond following quality policies and procedures. Our organization lives, breathes and works quality on a daily basis. We are always striving for ways to make our production as efficient as possible and our products in line with customers’ highest expectations. 

    In case you need our help in handling any claim, we ask you to contact your local Danfoss Sales office, so we can serve you in the best possible way in your local language. 

    You get to your local site by clicking on 'Danfoss Group Global' at the very top of this page.


  • Online courses on Danfoss Learning

    Learn at your own time and pace with our online courses.

  • Available e-lessons


  • Introduction to heat pump technology

    Target group:
    Installers new to heat pumps, architects, developers, specifiers building services engineers, consumers

    In this eLesson you will gain an understanding of the definition of a heat pump, the different types of available collectors and the essential components within a heat pump. You will also become familiar with the energy transfer process, the operational cycle of a heat pump and the various types of heat emitters. Finally, the eLesson offers a comparison with alternative energy sources.

    Launch course
    Danfoss heat pump applications and operation

    Target group:
    Installers, architects, developers, specifiers, building services engineers

    In this eLesson, you will get an introduction to the types of Danfoss heat pumps available, to the relative features of each model, to typical heating and hot water applications, and to control and operation of a heat pump. Furthermore, you will get familiar with hot water production, heat pump sizing, control function and industry standards.

    NOTE: this course is being updated and will be available soon.

    Launch course
    Why to select the Danfoss air source heat pump DHP-AQ?

    Target group:
    Heat pump installers

    What benefits can you gain by installing the new DHP-AQ at your customers? And what will your customers get out of it? 

    This eLessons presents you to the most important functions of the DHP-AQ heat pump and how they benefit you and your customers.

    Launch course
  • Want to learn more? Let’s talk.

    Danfoss Heat Pumps offers a comprehensive range of products for flexible solutions.

    Are you interested in our products and solutions? Call us at +45 74 88 85 00 or contact us by e-mail.



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